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Getting Started Guide
Consult this if you're not sure where to start.

Control Panel Help
Learn the "ins and outs" of the account control panel. We've even setup a control panel demo so you can try it out!

Technical Support Request
Have a question or problem? Our support staff can help! Complete this form and your issue will be sent directly to our technical support staff. We will get back to you right away.

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More Frequently Asked Questions....

40+ "Flash-based" Support Tutorials
These tutorials are useful in learning how to use your web hosting account, your control panel, managing your domain name, and more.
Control Panel Tutorials
Creating a POP email account
Creating a default (catchall) email account
Creating an email account in Outlook Express
Creating an autoresponder
Creating a subdomain
Creating custom error pages
Password protecting a directory
Creating a MySQL database
Managing a MySQL database in PHPMyAdmin
Installing FrontPage extensions
Using File Manager
Using Index Manager
Enabling Hotlink Protection
Redirecting a URL
Redirecting mail
Changing contact email address & password
Creating an add-on domain
Creating an FTP account
Backing up your site
Using Webmail

Tutorials on Changing DNS Settings

Making DNS changes at
Making DNS changes at
Making DNS changes at
Making DNS changes at
Making DNS changes at
Making DNS changes at
Making DNS changes at
Making DNS changes at
Making DNS changes at
Making DNS changes at
Making DNS changes at DRAMS (
Tutorials on using WS_FTP
Configuring your site (create a new site, delete an existing site, modify an existing site, setting startup preferences, create a new folder)
Transferring files (setting options, viewing file contents, upload/download files, setting file transfer mode)
Managing your files (file sorting preferences, file display preferences, viewing files/directories, changing directories, renaming directories, creating directories, deleting directories, setting file permissions)
Tutorials on using FrontPage 2002
Publishing your web via HTTP
Publishing your web in live mode via HTTP
Publishing your web via FTP
Deleting files off your server
Creating forms in FrontPage
Password protecting a directory (subweb)
Changing your password in FrontPage



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